Amhara Bank invites competent and qualified individuals to apply for various permanent positions. The bank offers competitive salaries, excellent working environments, and opportunities for learning and career development. Women are encouraged to apply, as the bank provides equal employment opportunities.
The following external vacancies are available for 2023:
Position 1: Junior Customer Accounts & Due Diligence Officer
Qualifications: BA in HRM, Management, Business Administration, or related fields.
Work Experience: At least 1 year of relevant experience in banking operations.
Essential Functions:
- Handle customer accounts and due diligence operations in accordance with NBE directives and Amhara Bank procedures.
- Authorize new customer accounts based on NBE directives after processing e-documents.
- Manage termination reports and notify NBE and branches of maloperations or delinquencies.
- Ensure that regions/branches follow the Bank’s Policy on Anti Money Laundry (AML) and CDD measures in line with the Financial Intelligence Offices’ directive.
- Provide verified information to external bodies such as Police, Court, NBE, National Intelligence Center, etc., related to customer account confirmation inquiries.
Place of Work: Head Office
Position 2: Administrative Assistant – I
Qualifications: BA/Diploma in Business Administration, Accounting and Finance, Banking and Finance, Marketing, Management, or any other related field.
Work Experience: At least 1 to 3 years of relevant experience, preferably in the banking industry.
Essential Functions:
- Receive and distribute messages
- Create and update records periodically
- Monitor office supplies and control shortages
- Solve office-related problems, respond to questions or issues, and perform office tasks such as filing, preparing documents and reports, arranging meetings, and ordering adequate supplies.
- Liaise with internal and external customers
- Provide real-time scheduling support by booking appointments and preventing conflicts.
Place of Work: Northern Regional Office (based in Bahir Dar)
Position 3: Junior Technology Developer
Qualifications: BSc in Computer Science, Information Science, Computer Engineering, Software Engineering, or Information Technology.
Work Experience: At least 1 year of experience in technology development, preferably in the banking industry.
Essential Functions:
- Design, develop, customize, configure, and implement software solutions.
- Plan, design, develop, test, and implement test plans and strategies for new software development.
- Develop and maintain software documents, including requirements and design specifications.
- Document code and create technical specifications and documentation.
- Stay up-to-date on industry trends and technologies.
- Recommend new technologies as needed.
- Collaborate with other developers to ensure the quality of software.
- Work with the business analysis team to analyze technology requirements.
Place of Work: Head Office
Position 4: Junior Technical Project Officer
Qualifications: BSc in Computer Science, Information Science, Computer Engineering, Software Engineering, or Information Technology.
Work Experience: At least 1 year of experience in technical project management, preferably in the banking industry.
Essential Functions:
- Establish ad hoc teams for each project.
- Establish a project working environment for ad hoc teams.
- Conduct project meetings and communications, including taking minutes.
- Ensure all project documents are developed and centrally documented.
- Handle budget-related activities for PMO.
- Develop and compile reports.
- Follow-up and track project progress as per plan.
Place of Work: Head Office
Position 5: Learning & Development Officer
Qualifications: BA in HRM, Management, Business Administration, or related fields.
Work Experience: At least 3 years of relevant experience in the banking industry, including 1 year as a learning and development officer.
Essential Functions:
- Mentor and enable staff below his/her grade towards achieving effective performance.
- Participate in developing, reviewing, and implementing policies and procedures, plans/budgets, and performance reports of the division.
- Provide services as per the service level agreement.
- Contribute to the bank’s profitability, as per the set target.
- Engage in teamwork, collaboration, and transparency work practices.
Place of Work: Head Office
Position 6: Messenger & Cleaner – I
Qualifications: Complete 10th/12th Grade
Work Experience: At least 2 years of relevant experience.
Age: Between 18-35
Essential Functions:
- Receive and deliver documents, materials, and supplies from office to office within the company.
- Securely delivers packages, documents, written and verbal messages, and other items to the intended location or recipient in a timely manner.
- Protects the confidentiality of information and documents.
Place of Work: Zigem, Dilamo (Kedemit Lalibela), Simada
Position 7: Senior Customer Service Officer – Cash
Qualifications: BA in Accounting, Accounting & Finance, Banking & Insurance, Marketing, Business Administration, Management, or related fields.
Work Experience: At least 3 years of relevant experience in banking operations, as CSO, CSR, and CSE.
Essential Functions:
- Perform KYC and customer due diligence upon opening accounts.
- Receive and deliver physical cash from and to customers.
- Collect/pay cash and debit/credit respective accounts.
- Update passbook, print deal slip, or issue customer advice.
- Issue and sign Payment Instruments.
- Perform other duties as required.
Place of Work: Zigem, Dilamo (Kedemit Lalibela), Simada, Woldia (IFB)
Position 8: Security Guard – I
Qualifications: Complete 10th/12th Grade
Work Experience: At least 2 years of relevant experience in Military/Police service.
Age: Between 25-50
Essential Functions:
- Patrol and secure the area, ensuring the protection of properties and facilities.
- Protect the company’s assets relative to theft, assault, fire, and other safety issues.
- Authorize entrance of people and vehicles.
- Report any suspicious behaviors and happenings.
- Perform other related duties as assigned.
Place of Work: Zigem, Dilamo (Kedemit Lalibela), Simada
Position 9: Senior HR Officer
Qualifications: BA in HRM, Management, Business Administration, or related fields.
Work Experience: At least 5 years of relevant experience in the banking industry, including 2 years as an HR officer.
Essential Functions:
- Plan, process, and manage staff recruitment, selection, and onboarding activities in accordance with the bank’s HR procedures.
- Interpret and implement human resource directives within terms of reference; ensures that corporate human resource
Place of Work: Dessie District
Position 10: Senior Business Project Officer
Qualifications: BA in project management, business administration, or related fields.
Work Experience: At least 5 years of relevant experience in the banking industry, out of which a minimum of 2 years of experience in projects.
Essential Functions:
- Coordinate project quality assurance activities.
- Ensure all project planning activities are handled properly, and required documents are developed and delivered.
- Follow-up and manage project execution, testing, and closing activities.
- Follow-up and measure the performance of project officers.
- Work with procurement to follow up the procurement process and communicate any procurement challenges.
- Compile project status reports from project ad hoc teams and report to business/technical project managers.
Place of Work: Head Office
Position 11: Senior Technical Project Officer
Essential Functions:
- Establish an ad hoc team for each project.
- Establish a project working environment for ad hoc teams.
- Manage project meetings and communications, including taking minutes.
- Manage project documents at a central repository.
- Develop project management processes, dashboards, templates, and metrics.
- Implement new project management tools and/or systems that increase the project office’s effectiveness.
Job Requirements:
Qualification: BSc in Computer Science, Information Science, Computer & Software Engineering, or Information Technology.
Work Experience: At least 5 years of relevant experience in the banking industry, out of which a minimum of 3 years’ experience in software development.
Place of Work: Head Office
Employment Type: Full-time
Career Level: 5+ years of experience.
Position 12: Senior Project Business Analyst
Qualifications: BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing Management, or related fields.
Work Experience: At least 5 years of relevant experience, out of which a minimum of 3 years’ experience in projects.
Essential Functions:
- Work with stakeholders to identify business needs and solutions.
- Establish business analysis ad hoc teams for specific business needs.
- Analyze business needs with ad hoc teams.
- Prepare business case documents that include SWOT analysis, cost efficiency analysis, risk assessment, and other analyses.
- Define project objectives, scope, and deliverables.
- Define requirements and prepare bid documents (RFP) and project charter.
- Assess different approaches for required solutions and submit proposals.
- Identify all required changes with stakeholders for required solutions.
Position 13: Manager, Customer Relationship
Qualifications: BA in Business Management/Accounting/Economics/Business Administration/Finance and Economics/Marketing Management or any other related fields.
Work Experience: At least 7 years of relevant banking experience, out of which 2 years in a senior position.
Essential Functions:
- Build and maintain profitable customer relationships by fostering credit marketing, ensuring loan quality, and properly attending to customer complaints at the district level.
- Keep customers updated on the latest products and services to increase revenue from various businesses within the district reach.
- Attract potential borrowers to establish long-lasting customer relationships and increase and diversify the customer base.
- Build a trusting relationship with customers by maintaining a positive image and cross-selling the bank’s credit services.
- Attract and handle customers with guarantee requests.
- Take up the role of the Manager in their absence.
- Actively participate in developing, reviewing, and implementing policies and procedures, plans, and budgets of the division.
- Mentor and enable staff below their grade towards achieving effective performance.
- Demonstrate the bank’s code of conduct, embody the bank’s good culture and corporate image to the public.
- Engage in teamwork, collaboration, and transparent work practices.
Place of Work: Adama
Position 14: Customer Service Executive – II
Qualifications: BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing Management, or related fields.
Work Experience: At least 1 year of experience in banking operations as CSO, CSR, CSE, or a related position.
Essential Functions:
- Engage and perform customer recruitment and account opening activities.
- Initiate cash transfers from/to cash.
- Receive and deliver physical cash from and to Cashier.
- Collect/pay cash and debit/credit respective accounts.
- Check and balance physical cash with the Cashier.
- Retrieve customer signatures and pictures and verify customers.
- Perform other duties as required.
Place of Work: Zigem, Dilamo (Kedemit Lalibela), Simada, Dessie (Bilal IFB), Wegdi, Bistima (IFB), Mekoy, Woldia (IFB)
Position 15: Senior Digital Banking Officer
Qualifications: BA in Business Administration, Accounting and Finance, Banking and Finance, Marketing, Management, Economics, or any other related fields.
Work Experience: At least 5 years of relevant experience in the banking industry, out of which 2 years as a digital banking officer.
Essential Functions:
- Develop deployment plans for ATMs, POS, and other digital channel devices by identifying feasible locations, merchants, and operators.
- Participate in developing initiatives on digital banking business requirements in collaboration with cross-functional units.
- Closely follow up and evaluate the performance of ATMs, POSs, and other digital channels deployed in various outlets and prepare redeployment proposals for those performing poorly.
- Initiate, introduce, and redesign user-tailored digital channel products and services that adhere to both dynamically changing customer preferences and the payment landscape.
- Maintain strategic relationships with merchants, agents, payment associations, and vendors to foster smooth operations and business growth of Digital-Banking Services.
Place of Work: Head Office
Position 16: Senior Ethics Officer
Qualifications: BA in Civic & Ethical Education, LLB, or related area of study.
Work Experience: At least 5 years of progressively responsible experience in law, audit, or related areas, and in business ethics and corporate compliance.
Essential Functions:
- Lead and provide oversight of the bank’s ethics and integrity-related issues to ensure compliance with legal, regulatory, policy, and ethical requirements impacting the bank.
- Develop, revise as necessary, and monitor the implementation of the bank’s ethics and integrity plan, consistent with Amhara Bank policy.
- Provide oversight of the ethics risk assessment process.
- Develop, revise as necessary, and monitor the implementation of the code of ethics.
- Provide oversight of ethics training and education.
- Provide oversight of all Ethics and Integrity related investigations, working with an ad hoc committee as necessary.
Place of Work: Head Office
Position 17: Branch Manager Grade – I
Qualifications: BA in Banking & Finance, Accounting, Business Administration, Economics, Management, or any other related fields.
Work Experience: At least 7 years of relevant experience in the banking industry, out of which 1 year as Assistant Branch Manager/CSM or Relationship Manager.
Essential Functions:
- Lead in the development and revision of the branch office’s functional strategy aligned with the business-level strategy of the bank.
- Support regular checks on service delivery at the branch through methods such as customer surveys at the branch to determine customers’ perception and experience of the bank’s service.
- Plan and lead the resource mobilization activity of the branch by organizing and coordinating the branch workforce effectively.
- Aggressively engage in marketing and promotional activities.
Place of Work: Kemissie, Amhara Saint, Dinsa, Zigem, Dilamo (Kedemit Lalibela), Simada, Woldia (IFB)
Posted Date: June 2, 2023 Deadline Date: June 6, 2023
Interested applicants fulfilling the above requirements are invited to apply within five (5) consecutive days from June 2, 2023, to June 6, 2023, Via online with the below link for all position.
For any inquiries, please contact us at 690.
Only shortlisted candidates will be contacted.
Please note that hard copy or physical applications will not be accepted.
The bank reserves the right to cancel the advertised post.
Female applicants are highly encouraged to apply.
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